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1. Regarding placing orders, our store offers free shipping for orders over 99 yuan, except for remote areas such as Xinjiang, Tibet, and Inner Mongolia. If there are shipping charges for orders, you can contact customer service to have them adjusted.Please be informed.Orders over 200 yuan in our store do not support refunds or exchanges without reason 2. Regarding the product, it is basically handcrafted and our factory specializes in wholesale jewelry. Products produced in batches may have slight differences; minor flaws do not affect sales and are unavoidable. It is recommended to take a sample first to see the goods; everyone should understand that you get what you pay for. Don't rely on your own imagination; everyone's imagination is infinite, and we cannot satisfy this. For customers who are very demanding about quality, please purchase at a physical store! 3. Regarding color 1. Most of the products in our store are taken from real objects, with a few online pictures; colors have been professionally proofread and are closest to the actual product images. Due to factors such as lighting, computer monitor color contrast, and color temperature, color differences are inevitable. Pictures are for reference only; please refer to the actual product for details. Mind you, take photos with caution 4. Regarding style and color issues, we default to shipping according to the order. We do not support style or color remarks except for special instructions on the product page; we will try our best to match your requirements, but there may be shortages, we hope for your understanding.If there is a temporary shortage, you can place an order with a note for the out-of-stock item in a random color. We will notify you via Wangwang or phone call. We apologize for any inconvenience! 5. About After-Sales 1. Receipt: Please make sure to personally inspect and sign for the goods; this is your right and key to our after-sales work. Thank you for your cooperation.If it's not convenient for you to sign in person, please inform a friend, family member, or doorman who can sign on your behalf for inspection and receipt. 2. Missing or Quality Issues: If there are any missing items or quality issues after receiving the goods, please contact customer service within three days of signing for them. If there are quality issues, please take photos immediately after receiving the goods for us to confirm. You can contact our after-sales service and send pictures, and we will provide you with a satisfactory solution.Overdue consequences are at your own risk. Note: 1. The following conditions are not eligible for return or exchange: A. The returned product packaging is damaged or incomplete, product accessories or related materials are missing; B. Unauthorized modification or repair; C. Not used or stored according to normal methods; D. Color difference is not eligible for return or exchange, products beyond the after-sales service period.2. After-sales service is the most basic service of our company. We are willing to provide you with excellent after-sales service. However, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods and try to follow the company's regulations as much as possible to avoid affecting your after-sales service. All products in our store do not include tax. Tax will be added when invoicing. For details, please contact customer service for specific invoicing information