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What do you usually send? How long do you usually take to ship? Due to the variety and complexity of our products, the delivery speed is relatively slow. Generally, payment is made before 3 pm on the same day and the goods are shipped on the same day. If it is particularly urgent, please communicate with customer service first and request early delivery. In addition, in order to reduce the error rate, we usually enter the tracking number into the transaction information when doing it. If you do not find the tracking record on the same day, it will be the next day before shipment. We entered the tracking number during the production process. We apologize for any inconvenience caused. We default to sending via China Post (some special requests can be sent to others). For urgent shipments, you can choose, but the general postage is collect. The shipping cost is over 300, and our company has a lot of goods. Generally, we have them on shelves. By default, if there is a small shortage, they will be shipped directly without contacting us. We will make a note. If there is a shortage, please contact customer service for refund or transfer to Alipay when you receive the goods. If you need to contact with the shortage, please write in the note that you must contact with the shortage, so that the warehouse will contact the specific situation when distributing goods The customer service operates from 9am to 23pm, I have two and I need you to change the postage. But what if we're not here? If we are not at the computer, you can pay directly, because the product weight will not be particularly accurate, we will directly transfer the overpaid postage from Alipay to you, but you need to leave a message to tell us, otherwise we do not know that you have overpaid the postage. What should I do if there are quality issues? If you purchase any products from our company and there are quality issues or shortages, please contact us in a timely manner. We will take time to solve the problem for you 1. Within 7 days of receipt (based on the date of receipt on the waybill), if any functional failure or quality issues are found with the product, please contact us in a timely manner; Failure to accept overdue payments and falsification of false reports will not be accepted once verified; 2. If the buyer is dissatisfied/disliked/not what I want or finds it difficult to sell, and there are no actual quality issues with the product, we will not accept returns or exchanges; 3. Customers need to open the box for inspection when receiving goods, regardless of whether the outer packaging box is damaged or not. If any products are damaged due to transportation issues, please ask the relevant transportation company to provide us with a certificate stamped with an official seal, and we will assist the customer in making a claim; We will not be held responsible for any damage or loss of goods caused by this 4. All customers are requested to protect the integrity of product packaging, complete accessories or related information. If there are quality issues with the product itself, we will provide replacement within the specified time; 5. All products in our store will be adjusted from time to time based on various factors such as raw materials. Before the price adjustment, it is impossible to make up for the difference in the products purchased, 6. If the returned product packaging is incomplete, accessories or related information are incomplete; Unauthorized repair or modification; Not using or storing according to normal methods; Exceeding the product warranty period; If the returned product is labeled and falsified, we will not be responsible for returns or exchanges