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Welcome to visit our store https://www.dhgate.com/store/21711013 BUYER READING 1. About Us: We are Professional Wholesaler, You will find an amazing range of high quality cheap products here. 2. Packing: Generally, we send all of our shoes without original box to avoid customs risks. If you need box, please leave a message at your order. send with box in your order. We will send you shoes with box. Thanks you`re your attention. 3. Shipment: Normally we will ship your orders in 48 hours after the payment. If some are out of stock, or bad weather act other reasons, we will contact with you in the first time, and you can choose to continue waiting, or change to other style/color, or you apply to request a refund. 4. Customer Satisfaction: If you have any question, welcome to contact us. We are committed to your 100% customer satisfaction. Please give us the opportunity to solve any problem. 5. ReturnRefund: Return and exchange are accepted within 7 days since you receive the shoes before wearing. We are not responsible for any freight of returned shoes of incorrect size which are chosen by yourself. We refund your money or ship you another pair of correct size after we receive the returned shoes. You need to pay for return shipping. If the product has been worn, sorry we cannot provide return and exchange service because it influences secondary sales, please understand. 6. Feedback: Positive feedback 5 stars is very important to us. Please give us a positive feedback after getting your package. If your have any question about our goods, please timely contact us, we will serve you immediately. We will try our best to clove the problem. Store Name : HENDRYBIZSTORE About Shoes Box We usually don`t send shoe boxes for faster and safer delivery, but if you need it, please leave a message, because we will do everything for you, my dear!! 1. Suede shoes are dirty and need to be cleaned. Generally, you choose to use suede shoe cleaner to apply around the shoes, and then gently dry brush with a toothbrush. After dry brushing, rinse with water and dry, wearing the same as new shoes. Especially snow boots and suede shoes can be cleaned at any time.