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AboutTheOrder Ifyouhaveanyquestionsabouttheproductandwanttocancelit,pleasemakesuretochoosethereason"buyerdoesnotwantit"or"worryaboutcustomsclearance"toapplyforarefunddonotchooseotherreasons. Thesystemwillautomaticallyprocesstherefundforyou,sothatthefundscanbereturnedtoyouraccountassoonaspossible.Thankyouforyourcooperation. Shipping and delivery We ship all packages within 48 hours after payment and offer various shipping methods. If you want to specify the shipping method, please pay the shipping fee. Here are the estimated delivery speeds you have referenced. Thank you very much. *If your order cost exceeds $200, we will provide you with free DHL, FedEx, or Aramex shipping services. Remote country requires $200 Shipping mode Delivery time. Tracking website Post Air Mail 10-60 days www.17track.net/en/ Package 7-20 days www.17track.net/en/ Singapore Post 15-45 days www.17track.net/en/ EMS 5-15 Days Www.ems.com DHL 3-10 days Courier Services Company Fedex. 3-8 days Www.fedex.com Alami 5-10 days Www.aramex.com UPS 5-10 days Uninterruptible power supply Delivery speed is for reference only and may be delayed due to holidays, festivals, adverse weather, customs, etc. Airmail to South American countries may take more than 60 days. Express delivery usually has customs and tax issues, in which case, please cooperate with customs to pay the taxes. Refund and Return Thank you very much for choosing Choocong. We offer a 7-day return service: For any reason, if you are not satisfied with your purchase, please contact us immediately. We accept returns or exchanges within 7 days of receiving the product, keep the product in its original condition, and bear the shipping cost ourselves. We will process your return request after receiving the returned product. If you receive a defective product, please contact us immediately for replacement or repair. If replacement is not possible, a full refund will be issued using the original payment method. For more information, please contact our customer service team. FEEDBACK Your support and trust are the greatest impact on us: If you are satisfied with our project and service, please kindly take some time to leave a 5-star positive feedback, and we would be happy to do the same for you. Before you leave neutral or negative feedback, please do not hesitate to contact us for a better solution, and we will do our best to provide you with the best service. Occasions and Gifts About Us Our is an international supplier from China, we have own factory on China and focus on offering variouspremium product. As long as you need the product, you can buy it in our shop, We can offer very low wholesale prices and premium products. If you need to buy a large number of our products, you can contact us first, we will provide you with quality prices and quality transportation services. Development History Over the years, our company with high quality products, first-class service, low price, make our products all over the world countries, by the broad masses of old and new customer support, our company will be more efforts and enterprising, with more high-quality and efficient service to the masses of customers, customer is god, customer satisfaction is our eternal pursuit. At present, our company"s trade scale is expanding day by day, customers all over the world, with a good reputation to get the trust of domestic and foreign customers, to promote the modernization of our country, promote the economic and technological exchanges with the world, enhance the friendship with the people of the world has done a lot of positive work. Management Idea Our company uphold the "customer is god" motto, in order to make customers more satisfied, we have adopted strict management system, treat each product every piece of goods, we are very serious, to ensure that every link can be linked together, so that the goods safety to the client"s hands. And we will constantly update the products in our store, continuously provide high-quality products, so that you can always walk in the forefront of The Times when choosing products in our store. You can always buy the latest, most fashionable and user-friendly products in our stores. Logistics and Distribution We each product will use the most safe way of packaging, to ensure that each product can be whole, in the process of transportation and security to the buyer"s hand. Because we understand a buyer are waiting for the parcel when the mood of anxiety, and is going to take that kind of excited feeling when we opened the parcel, if when open the parcel to find the product is damaged, it must be very uncomfortable, so we care, we will wrap each piece of goods, to make it safe to reach your hands. After we receive the order, we will process with the fastest speed, treat each order, we will devote ourselves wholeheartedly, if you have any questions about the order or the product, you can contact us, we will give you the most detailed reply when the first time we receive the message. After you receive our product if the product is due to express damage, please contact us. We will solve this problem. At the same time, we hope that we can establish a long-term cooperative relationship with you.Therefore, we hope that if you are satisfied with our service after receiving the goods, please leave your valuable comments, because your recognition is the greatest affirmation for us to pay. Do foreign trade, we are serious, if infringes your rights and interests of any of our products, please you the first time to contact us, we will provide a win-win solution.