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Yiwu Xinshang Trading Co., Ltd Customer service online hours are: 9:00-18:00 (weekends off) When customer service is unavailable, you can place an order yourself, and we will ship it to you as soon as possible after seeing it Buyer's Note: All products in our store basically have pictures, detailed descriptions, materials, sizes, dimensions, etc., no intermediate links, more affordable, please shop with confidence.Due to differences in lighting brightness, background, and shooting angles, there may be some deviations in the product display. If you are a buyer who demands 100% perfection from products, please be cautious when purchasing. Our store defaults to this setting. If you haven't received your goods or need them urgently, please contact customer service for reshipment.For bulk goods that need to be shipped, please inform customer service of your most recent company address and the name of the shipping station.To facilitate your ability to pick up the goods at the nearest location in the shortest time.We solemnly declare that this is beyond our control. Please do not use dissatisfaction with service attitude and delivery time as the basis for evaluating us. Payment Our store currently does not offer cash on delivery; Alipay guarantees transactions, and bank transfers are also available.For your financial security, we recommend using online payment methods. Sign for receipt Please ensure that you sign for the goods upon delivery yourself. If a family member, friend, or doorman signs for it, it will be considered as your own signature. Please make sure to open and inspect the package immediately before signing.If the product is damaged during transportation, please directly verify with the delivery personnel and claim compensation or refuse to sign for it. Return and exchange If there are quality issues or damage during transportation, please contact customer service and upload photos for verification. Once confirmed, we can refund the payment for the problematic product. However, jewelry is handmade, and occasional small flaws are normal. We hope you can understand that this will not be used as a basis for returns or negative reviews. Our store does not offer 7-day no-reason returns, so please be cautious when purchasing. Evaluation Your honest evaluation is our unremitting driving force. If you are satisfied with the received goods and feel happy, please give us encouraging positive feedback. If there are any issues and you are not completely satisfied, please communicate with customer service promptly. Any problems can be quickly resolved for you, clearing away your doubts and dissatisfaction in time to bring you a pleasant mood.